Common issues when paying by clearing house

Where do I find all the payment information?

You can find our fund information on our website here.

You can request the member number from your employee. You can also request they complete a Standard Choice Form.

Why would my contributions be returned?

If you have had a contribution amount returned to you, it’s possible that some of the fund or member information was incorrect. It may also be due to the member account being inactive.

You may wish to check the fund and member details you have are correct. If all the details are correct, you can reach out to our helpful team on 1300 658 422 or email us at info@futuresuper.com.au.

Small Business Superannuation Clearing House (SBSCH) Troubleshooting

If you experience an issue within the SBSCH, you can find a list of troubleshooting resolutions here.

ABN	‍45 ‍960 ‍194 ‍277
USI	‍45 ‍960 ‍194 ‍277 ‍010

Information provided is of a general nature only and we have not taken your personal financial objectives, situation or needs into account. We recommend you seek financial advice when considering if Future Super is right for your objectives and needs. When considering returns, past performance is not indicative of future performance.

Future Super acknowledges the Traditional Custodians of the lands on which we operate and pay our respects to Elders, past, present and emerging. We recognise the enduring relationship Aboriginal and/or Torres Strait Islander peoples have with Country and that sovereignty was never ceded.

We stand for a future that promotes justice for Aboriginal and/or Torres Strait Islander peoples and profoundly respects and acknowledges their respective perspectives, culture, language and history.

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